Privacy Policy

1. Information We Collect

When you place an order for a Reefwise guide, we collect:

• Your full name
• Your email address
• The guide you selected
• Any optional information you choose to provide

We do not collect payment card details directly — payments are processed through secure third-party processors.

2. How We Use Your Information

• To fulfil your guide order and deliver the PDF to your email
• To respond to enquiries and provide customer support
• To send updates about new guides or revisions (only if you opt in)

3. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers (e.g. email delivery platforms) strictly for the purpose of fulfilling your order, under data processing agreements.

4. Data Retention

We retain order records for up to 3 years for legal and accounting purposes. You may request deletion at any time.

5. Cookies

This website may use basic cookies for analytics and functionality. You can disable cookies in your browser settings, though some features may be affected.

6. Your Rights (PDPA Singapore)

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data held by us
• Correct inaccurate data
• Withdraw consent and request deletion

To exercise these rights, contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your data. However, no online transmission is 100% secure.

8. Contact Us